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June 2, 2007
To: Prestige Yacht Sales (John)
From: Bob Puorro
I would like to start by saying how much my family and I love the boat
we have purchased through you. This was my very first experience
purchasing a boat through a broker.
I first saw the boat and make a written offer to Purchase, within a
couple of hours you called me back to say the offer was accepted.
Upon having the boat surveyed I supplied you with a "Punch List" of
items that either had to be repaired, replaced or serviced as requested by
the results of the survey. You brought that to the seller and it was
immediately agreed upon.
Prior to the closing there was a problem with one
ofthe electronics, I was going to request monies to be held in escrow
until the problem was resolved at the time of closing &
you already had documentation that you were going to
hold monies until it was resolved without me even having to mention it to
you. Through the entire process you exhibited professionalism and your
expertise in the area was very apparent. You made me feel very confident
that everything would be taken care of with that same expertise you
exhibited to me throughout this whole process.
I would also like to mention Gary the mechanic whom is very
knowledgeable not only with engines but the boat as well. He explained
every switch, float, button and light as well as the options, and how each
one worked. Gary answered many questions I had and was never at a loss for
words.
The 2nd day after I purchased the boat I had a minor problem with it,
which by the way was actually Memorial Day Weekend, I left a message on
the recorder never thinking anyone would answer the call that day, he not
only called me back, but traveled 15 miles South to my marina to correct
the problem. That is What I call Service.
I plan to have this boat for some time, however if that
should change "Prestige Yacht Sales" Will not only broker this boat for
me, I will not hesitate to buy another boat thru you. Of course I will
recommend you to everyone.
Again, I would like to Thank "John" from Prestige as well as Gary for
making this experience an enjoyable one.
Sincerely,
The Puorro Familv
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